Help center
Answers to the most common questions about ChatSEO.
Subscription and billing
- Cancel, pause your subscription or request a refundManage, pause or cancel your ChatSEO subscription, find your invoices, and know when a refund is possible.
- ChatSEO plans, credits and pricingCompare ChatSEO plans, understand credits and rollover, and change your subscription.
- How do I subscribe to ChatSEO as a business and handle EU VAT?Enter your company name and EU VAT number at checkout, and get your billing details corrected.
- How do I update my payment method on ChatSEO?Change your card, check upcoming charges and download your invoices from the billing portal.
- How do I use a promo code on ChatSEO?Where to enter a promo code, and why it is only accepted before your first payment.
- The ChatSEO Agency plan: managing multiple sites with a custom planConnect and analyse a large number of sites with an Agency plan sized to your volume.
- Where can I find and download my invoices?Reach the billing portal, download your invoices, and understand how VAT is applied.
Features
- Chat error messages: what should I do?What each chat error message means, what to do about it, and whether a credit was charged.
- What is ninjalinking on ChatSEO and how does it work?Find free backlink opportunities with the NinjaLinking playbook, and know what is left for you to do.
- Where do ChatSEO's numbers come from?Search Console, DataForSEO, Ahrefs: the source of every number ChatSEO shows, and why it can differ from another tool.
Integrations
- Connecting ChatSEO to WordPress: what you need to knowLink your WordPress site to ChatSEO to publish articles as drafts or live, with no copy-paste.
- Connecting Google Analytics to ChatSEO: what you need to knowLink your Google Analytics 4 account to ChatSEO to enrich your analyses, and see which plans include it.
Sites and projects
- Deleting, replacing or adding a siteWhat happens when you delete a site, how to add one, and what to do when you reach your site limit.
- How does ChatSEO pick your competitors?How the competitor list is built from Google results, and how to fix it during onboarding and later in the site settings.
- One site = one domain: which domain should I enter?Why ChatSEO only keeps the domain of the address you enter, and what to enter for a site in a subfolder or a shop on a marketplace.
Account
- How do I change the interface language (French / English)?Switch the ChatSEO interface between French and English from your settings.
- How do I join my manager's team on ChatSEO?Accept an email invitation and get into your team's workspace.
- How does team and user management work on ChatSEO?Invite members, understand shared access, and see which plans include collaboration.
- How does the ChatSEO affiliate program work?Unique affiliate link, Tolt dashboard, 30% recurring commission: everything an affiliate needs to know.
Developers
Writing
Getting started
- What is ChatSEO and how does it work?What ChatSEO does, how to get started, and what its SEO agents are for.
- Your first analysis: how does onboarding work?The guided flow of your first login: what ChatSEO analyses, the buttons to move forward, the optional Search Console and what to do if an error shows up.